LuxDispatch
Support
Help with LuxDispatch on the web and on iPhone. Email support@luxdispatch.app and tell us your company, what you were doing and what you saw. We reply by email.
How do I sign in?
Use the email your company added you with. On iPhone, enter it and tap Email me a code, or tap Use a password instead. There is no sign-up in the app. Your company owner adds you from the LuxDispatch web workspace.
I can sign in, but I see no company.
Your company has not given your account access yet, or has removed it. Ask your company owner to add you again.
When is my location shared?
Only for a ride assigned to you, after you tap On my way. You can stop sharing at any time, and it ends on its own when the ride ends. See the Privacy Policy.
What does Parse with AI do?
It sends the booking text you paste to our AI provider (Anthropic) to fill the booking form. It asks first, nothing is saved until you choose Save booking, and you can turn it off in Profile on iPhone or in Account on the web.
How do I delete my account?
On iPhone, open Profile and tap Delete my account. You can also email us. We delete your sign-in and personal profile within 30 days and email you when it is done.
Policies
Thinking about LuxDispatch for your company? Request a walkthrough.