Booking, dispatch & billing software for chauffeur companies

Keep every ride connected from request to invoice.

The office books it. The chauffeur runs it. A partner may fulfill it. LuxDispatch keeps the ride, live status, extras and billing connected all the way through.

Build my private walkthrough Watch one ride move through Lux

Dashboard

Good morning, Jordan

Your business at a glance

MTD Rides

128+12%vs last month

MTD Revenue

$42,180+12%vs last month

Avg Ride Value

$329+3%vs last month

Affiliate Payout Owed

$2,840

Total unpaid on completed rides

Active Follow-ups

Pending Reservations

Awaiting dispatch or client confirmation

When	Passenger	Pickup → Dropoff	Carrier	Status
Jul 156:45 AM EDT	Mr. Delacroix	JFK Terminal 4 → Lotte New York Palace	DRVMarco G.	Completed
Jul 1510:30 AM EDT	A. Whitmore	The Pierre → Teterboro Airport	DRVSofia R.	Chauffeur assigned
Jul 152:00 PM EDT	R. Calderon	Back Bay → Logan Airport	AFFAndre P.	Confirmation sent
Jul 159:15 PM EDT	J. Okafor	Midtown → Newark Airport	Unassigned	Waiting for chauffeur

Showing next 4 ridesView all

The day, the chauffeurs, and the money at a glance. Illustrative · sample data, curated to show a healthy month.

That’s the outcome. Here’s how one request gets there.

The booking is already built.

Paste the request exactly as it arrived. LuxDispatch structures the passenger, route, vehicle, account, and notes into one ride for your dispatcher to review. No late-night retyping.

New Booking

Need a car for Mr. Delacroix tomorrow. JFK Terminal 4 landing around 6:45 AM, to Lotte New York Palace. Quiet chauffeur, Sprinter if available. Put it on the Delacroix Capital account.

Paste it as written. AI by Anthropic reads it to fill the form.

High

Passenger98%

Pickup96%

Drop-off94%

Vehicle92%

Chauffeur notes95%

Account97%

Six fields filled from one request.

Six fields, zero retyping. Illustrative · sample data; the dispatcher reviews every field.

The confirmation is already written.

The reviewed ride becomes a polished client confirmation with the correct trip and chauffeur details already in place. Your dispatcher checks it and sends.

Confirmation Email

Send To

Subject

The assigned chauffeur is copied after accepting the ride.

BCC

Preview

Drafted from the ride details. Your dispatcher reviews before it sends.

Illustrative · sample data. This is the shipped email template rendered from the fictional ride.

Know the ride moved without chasing the chauffeur.

Chauffeurs tap On the way, On location, POB, and Final drop-off from a link. No app and no continuous tracking. Dispatch sees each timestamp inside the ride.

Booking BC-2041

BC-2041 · Mr. Delacroix

JFK Terminal 4 to Lotte New York Palace · Marco G.

Live Ride Status

Complete

On the way
6:03 AM EDT
On location
6:31 AM EDT
Passenger on board
6:51 AM EDT
Final drop-off
7:34 AM EDT

Illustrative ride. Status updates arrive from the chauffeur link. No app required.

Mark the ride complete. The invoice is already done.

Rates, ride details, and logged extras carry into a branded invoice for review, so billing does not become tomorrow’s cleanup.

Invoice INV-2041

From

Bellcourt Car Service

+1 (212) 555-0147

service@bellcourt.example

Billed to

Delacroix Capital

100 Example Avenue

New York, NY 10017

Date: 07/15/26
Account: DEL-0114
Reservation: BC-2041
Currency: USD

Date	Description	Amount
07/15/26	BC-2041 · Airport transfer JFK Terminal 4 to Lotte New York Palace · Mercedes Sprinter	$425.00
	Gratuity, tolls, and congestion Logged on the ride and carried into billing	$105.50

Subtotal: $425.00
Extras: $105.50
Total: $530.50

Balance due$530.50

Payment terms · Due on receipt

Illustrative · sample data. A branded client invoice, ready to review before sending.

How ride changes and extra charges reach the final invoice

A reservation can change after it is confirmed. An extra stop, waiting time or a toll can affect the final bill. The office needs to know what changed, which charge applies and who should receive the invoice.

Keep those decisions with the ride. Record the changed details and any supporting notes, then review the charge against the agreed rate. A note from a chauffeur is information to check, not automatic permission to bill the client.

At close-out, review the ride details, approved extras and billed-to party together. The passenger, the person who booked and the account paying may be different people. Check the invoice total and recipient before sending it.

As a separate fictional example from the invoice shown above, a $300 transfer with an approved $40 extra stop and $15 toll would produce a $355 invoice, assuming no other charges or taxes apply. The invoice should explain the extras rather than leave the client to guess why the total changed.

LuxDispatch connects booking details, recorded extras and branded invoice review in the same workflow. Your team still reviews the charges and decides when to send. A reviewed invoice is not a payment; collection and chauffeur payables remain separate steps.

Request a private walkthrough to see the workflow with fictional data and discuss how your operation handles changes today.

Farm out the ride, not the context.Affiliate management for chauffeur companies

Send a ride to a partner with its payout. They accept from an email link, add their chauffeur and work from one ride page that stays current when you change the trip. After the ride they can propose wait time, tolls or parking, and you decide at close-out.

1 You send the offer
2 They work from one ride page
3 Every ride you send, in their Partner Hub
Partner Hub is free for the companies you work with.

The partner sees the ride and agreed amount. Your customer pricing and account relationship stay yours.

Affiliate handoffs: acceptance through billing

One ride. Two financial records.Invoicing, payment records, chauffeur and affiliate payables

Every finished ride leaves two questions: what the customer owes you, and what you owe the chauffeur or affiliate who ran it. Completing the ride doesn’t settle either. LuxDispatch keeps both with the ride until you record them.

What the customer owes you

The invoice is built from the approved ride. Connect your own Stripe account and clients can pay by card from the Pay invoice button in the invoice email. The invoice updates once Stripe confirms the payment. Record every other payment as it arrives: cash, Zelle, check, bank transfer or a card taken elsewhere, in part or in full. Statements and aging show what is still owed.

Record payment sheet for an invoice: amount, how the client paid (cash, Zelle, check, bank transfer, card taken outside), date and who has the cash.

What you owe the chauffeur or affiliate

Chauffeur pay is set per ride and approved before you mark it paid. What you owe each affiliate stays open until you settle it. Cash a chauffeur collected stays visible until it is handed in.

Chauffeur Pay: cash a chauffeur collected from a client stays listed until it is marked handed in.

Card payments go straight to your own Stripe account. Everything else is a payment record: LuxDispatch records what was paid and how.

Built around the decisions that protect the service.Chauffeur and limo company software, with dispatchers in control

Chauffeur service depends on exact details, trusted relationships, affiliates, and last-minute judgment. LuxDispatch keeps that context attached to the ride while your dispatcher stays in control.

The whole ride in one record

Client preferences, vehicle, account, billing, and the notes that keep the service right stay attached to every trip, from request to invoice.

Your dispatcher has the final say

The system structures the work and drafts the paperwork. A person you trust reviews every assignment and every send.

Farm-outs stay first-class

Send a ride to an affiliate, they accept from a link, and the status and payout stay tracked inside the same record.

Affiliate handoffs: acceptance through billing

The right person gets each message

The assistant who books, the passenger who rides, and the account that pays can be three different people. Confirmations and invoices each reach the correct one.

Pricing stays behind the owner’s door

Owners see rates, totals, and invoices. Dispatchers run logistics without money details, with name masking for confidential clients.

Nothing waits unnoticed

Unanswered confirmations, unassigned rides, and unpaid invoices sit in one follow-up list until someone clears them. The system surfaces the work; your team decides.

Already have software?Moving from another limo or chauffeur dispatch system

Lux isn’t worth changing systems just to get another booking screen. It’s worth a look when parts of the ride still live elsewhere: chauffeur updates, live visibility, affiliate handoffs, close-out, payment records. If your current system handles that cleanly, we’ll tell you.

See your own operation inside Lux before switching anything

Questions owners actually askChauffeur dispatch software FAQ

How do we move off spreadsheets and our current system?

We import your clients, chauffeurs, and rates with you. Nothing goes live until you have checked the data yourself.

What do my chauffeurs have to learn?

Nothing to install. Chauffeurs get a text with the ride and respond from a link. Status taps work the same way, in any phone browser.

Do you track my chauffeurs?

No continuous tracking and no background GPS. Chauffeurs tap four status updates from a link, and dispatch sees those timestamps only.

What about rides I farm out to affiliates?

Built in. Send the ride to an affiliate, they accept from a link, and payouts are tracked per ride.

Where do confirmations and invoices come from?

Both are drafted from the ride record. Your dispatcher reviews the confirmation before it sends, and every invoice renders as a branded PDF.

How long does setup take, and who does it?

Setup is founder-led. We configure the account with you, import your data, and stay close through your first live week.

Who can see our data?

Your company’s data is isolated to your account and scoped by role. Owners see revenue and invoices; dispatchers see the day’s work. Confidential clients can be masked, and your data exports anytime.

See your own operation inside Lux before switching anything.

Show us where your team still retypes, checks, and chases. We’ll walk your real process through LuxDispatch and tell you honestly where it fits.

Build my private walkthrough

Built alongside a 30-year NJ/NY chauffeur operation running live dispatch.